Organic Sources

Note: This feature is currently in gradual release and available for web and mobile app traffic. Mobile requires a minimum SDK version — see Prerequisites below.

Unveiling the Organic Black Box

Organic traffic has traditionally been a black box. When a user arrives at your website without clicking a paid ad, attribution platforms report a single bucket — "Organic" — with no visibility into where that user actually came from.

This gap is becoming more costly. A growing share of organic traffic now originates from AI assistants such as ChatGPT, Perplexity, Gemini, and Claude, as users ask for recommendations and click through directly from AI-generated responses. At the same time, SEO teams, content teams, and owned-media managers struggle to prove ROI because they cannot distinguish high-intent search traffic from social discovery, email campaigns, or AI referrals — all of which look identical in standard attribution reports.

Singular's Organic Sources feature resolves this by reading the HTTP referrer header on organic sessions — across web and mobile app traffic — and classifying it into two new dimensions: Organic Type and Organic Source. These dimensions are available across a dedicated Organic Insights dashboard and user-level data exports.

Prerequisites

Web

Requirement Notes
Web Attribution enabled Required to collect web session data
Web SDK (Native JavaScript or Google Tag Manager) Referrer data is collected automatically — no additional configuration needed
Web S2S Supported, but requires updating your existing implementation. Contact your Singular POC or support team for guidance.

For setup instructions, see Web SDK — Native JavaScript Implementation Guide and Web SDK — Google Tag Manager Integration.

Mobile

Requirement Notes
Minimum SDK version iOS 12.12.0+, Android 12.13.0+, Unity 5.8.0+

How It Works on Web vs. Mobile

On web, the browser attaches a referrer to every page load, whether it's a brand-new visitor or someone returning — so Organic Source/Type can be set on both new and repeat sessions.

On mobile, a referrer is only available when the app is opened via a deep link (for example, a Universal Link or App Link) that carries the referring context. Therefore, today, Organic Source/Type can only be set on mobile through a deep-link open by a user who already has the app installed — not on that user's very first install.

Viewing Your Data

Aggregated Reporting

Organic Source and Organic Type are available in the Organic Insights dashboard — a dedicated preconfigured report providing a breakdown of your organic traffic by source and type, with key performance metrics.

User-Level Data (Export Logs)

For granular, event-level analysis, the following fields are available in Export Logs:

Field Description
Web Page Referrer The raw referring URL for that specific page view event
Organic Source The classified source name (e.g., Google, ChatGPT, Instagram) — persisted until updated by a new organic session
Organic Type The classified source category (e.g., Search, AI, Social) — persisted until updated by a new organic session
Organic Update Time Timestamp of the last time the organic dimensions were updated for this browser

How to Identify Organic-Sourced Sessions in the User-Level Data

Organic Update Time only changes when a session is identified as an organic interaction — one with no paid signal and a referrer present (see When Organic Dimensions Update above). Once set, Organic Source, Organic Type, and Organic Update Time persist across every later session, so you can continue to see the value of that original organic interaction over time, even as the same user returns directly on subsequent visits.

If you want to identify exactly which session was the one identified as organic-sourced — rather than just seeing the persisted result — you can find it in your export data by comparing two timestamp fields:

Field What it tells you
Server Timestamp When Singular's server logged this specific row/event.
Organic Update Time When the Organic Source and Organic Type currently stored for this browser were last set.

For the session that triggered the update, Organic Update Time will be close to that session's Server Timestamp — typically within a few seconds. For any later session that didn't trigger a new update, Server Timestamp keeps advancing with each new event while Organic Update Time stays fixed at whatever it was set to previously — so the gap between the two grows the further you are from the session that actually did the update.

Note: Server Timestamp and Organic Update Time are captured at different points in the pipeline, so even for the session that performed the update, the two values are not expected to be identical — a difference of a few seconds is normal. Look for "close," not "exact," as the signal that a row is the update event.

To see the actual referring URL behind a classified source (for example, to check why a session was classified as "Referral" or "Other"), use the Web Page Referrer field — it holds the full, unclassified referrer URL for that page view, before Singular's domain mapping is applied.

How Organic Sources Works

When Organic Dimensions Update

Organic dimensions are evaluated once per session — on the first page view of a new session. They are not re-evaluated on subsequent page views within the same session.

At the start of each new session, Singular checks two conditions:

  1. No paid signal is present — the session URL contains no Singular tracking parameters (wp params) or UTM parameters associated with a paid source
  2. A referrer is present — the browser's HTTP referrer header has a value, meaning the user navigated from another site

Both conditions must be met for the organic dimensions to be updated. If the session has a paid signal, or if there is no referrer, the existing values are kept as-is.

When both conditions are met, Singular maps the referrer domain to an Organic Source and Organic Type using a built-in lookup table (see below).

Persistence

Once set, Organic Source, Organic Type, and Organic Update Time are stored and persist across subsequent sessions until a new organic session arrives with a referrer — at which point the values are updated.

This means a user who returns directly (no referrer) retains the last known organic source from their prior organic visit.

No Impact on Attribution

Organic Sources operates as a separate enrichment layer and has no effect on attribution:

  • It does not create attribution touchpoints
  • It does not trigger re-engagement attribution
  • A user attributed to a paid campaign retains that attribution regardless of any subsequent organic sessions

Example Walkthrough

Here is one browser's activity over nine days, showing how Organic Type/Source and attribution Source move independently, and how that shows up in reporting.

One user's journey over timeOrganic click inGoogle searchDay 1Day 4Returns directly tosite, $40 purchaseClicks a paidFacebook adDay 6Day 7Returns directly tosite, $90 purchaseOrganic click from aChatGPT linkDay 9

Day 1: organic click in Google search. Day 4: direct return, $40 purchase. Day 6: a paid Facebook ad click. Day 7: direct return, $90 purchase. Day 9: organic click from a ChatGPT link. One continuous journey for the same user.

Day 1 4 6 7 9
Session Origin Organic click in Google search Direct return, purchase Clicks a paid Facebook ad Direct return, purchase Organic click from a ChatGPT link
Organic Type Search Search Search Search AI
Organic Source Google Google Google Google ChatGPT
Source (Attribution) Organic Organic Facebook Facebook Facebook

Organic Type and Organic Source stay Search/Google until Day 9 — Day 6's paid click doesn't touch them. Source stays Organic until Day 6, then flips to Facebook — Day 9's organic click doesn't touch it. Bold marks each day a value actually changes.

Here is how that same activity rolls up in your reports.

Source Revenue
Organic $40
Facebook $90
Organic Type Organic Source Revenue
Search Google $130
AI ChatGPT $0

The same $130 splits differently depending on which report you're in. Attribution splits it $40 Organic / $90 Facebook, because Day 6's touchpoint landed between the two purchases. Organic Sources keeps it as one $130 Search/Google row, since Day 9's ChatGPT update comes after both purchases — and that new value shows up immediately, even at $0.

Organic Type and Organic Source Values

Organic Types

Organic Type Description
Search Traffic from search engines
Social Traffic from social media platforms
AI Traffic from AI assistants and chat tools
Email Traffic from email clients and marketing platforms
Communication Traffic from messaging and collaboration tools
Referral Traffic from other mapped websites; any unmapped domain also falls here
Direct No referrer present — Organic Source is set to N/A

Domain Mapping

Note: Singular strips www., m., l., and lm. prefixes before lookup. All international Google search domains (e.g., google.co.uk, google.com.br) are mapped to Google / Search.

Domain(s) Organic Source Organic Type
chatgpt.com, chat.chatgptplus.cn ChatGPT AI
claude.ai, claude.com Claude AI
copilot.microsoft.com Copilot AI
gemini.google.com Gemini AI
perplexity.ai (all subdomains) Perplexity AI
poe.com Poe (Quora AI) AI
you.com you.com AI
grok.com Grok AI
meta.ai Meta AI AI
mistral.ai Mistral AI
mail.google.com, mail-attachment.googleusercontent.com, com.google.android.gm Gmail Email
outlook.live.com, outlook.office.com, outlook.office365.com, *.safelinks.protection.outlook.com Outlook Email
mail.yahoo.com and country variants Yahoo Mail Email
*.admin.mailchimp.com Mailchimp Email
mail.qq.com, wx.mail.qq.com, wap.mail.qq.com QQ Email
mail.aol.com AOL Email
mail.yandex.ru Yandex Email
mail.rambler.ru Rambler Email
braze.com Braze Email
klaviyo.com Klaviyo Email
discord.com Discord Communication
messages.google.com, chat.google.com, meet.google.com Google Communication
teams.microsoft.com, teams.cloud.microsoft, statics.teams.cdn.office.net Microsoft Teams Communication
app.slack.com, com.slack Slack Communication
t.me, web.telegram.org, org.telegram.* Telegram Communication
l.whatsapp.com, wa.me, www.whatsapp.com, web.whatsapp.com WhatsApp Communication
app.zoom.us and subdomains Zoom Communication
l.messenger.com, www.messenger.com Facebook Messenger Communication
facebook.com and all variants (m., l., lm., mobile., etc.) Facebook Social
instagram.com, www.instagram.com, l.instagram.com Instagram Social
www.linkedin.com LinkedIn Social
pinterest.com and all country variants Pinterest Social
www.reddit.com Reddit Social
www.snapchat.com, com.snapchat.android Snapchat Social
l.threads.com, www.threads.com Threads Social
www.tiktok.com TikTok Social
vk.com VK (Vkontakte) Social
weibo.com, t.cn Weibo Social
t.co X (Twitter) Social
xiaohongshu.com Xiaohongshu Social
twitch.tv and subdomains Twitch Social
youtube.com, www.youtube.com, com.google.android.youtube YouTube Social
bio.link bio.link Social
linktr.ee Linktree Social
lnk.bio Lnk.bio Social
ok.ru OK.ru Social
google.com and all country variants Google Search
www.bing.com Bing Search
duckduckgo.com DuckDuckGo Search
baidu.com Baidu Search
yandex.ru, yandex.com Yandex Search
search.naver.com, com.nhn.android.search Naver Search
search.yahoo.com and variants Yahoo Search
search.yahoo.co.jp, jp.co.yahoo.android.yjtop Yahoo Japan Search
seznam.cz Seznam Search
sogou.com, com.sogou.activity.src Sogou Search
search.daum.net, net.daum.android.daum Daum Search
news.google.com, docs.google.com, drive.google.com, trends.google.com, notebooklm.google.com Google Referral
www.msn.com, ntp.msn.com MSN Referral
en.wikipedia.org Wikipedia Referral
apple.news Apple News Referral
flipboard.com Flipboard Referral
www.cnn.com CNN Referral
www.reuters.com Reuters Referral
theguardian.com The Guardian Referral
dailymail.co.uk Daily Mail Referral
news.yahoo.com, uk.news.yahoo.com, tw.news.yahoo.com Yahoo Referral
news.yahoo.co.jp, jp.co.yahoo.android.news Yahoo Japan Referral
n.news.naver.com, news.naver.com, blog.naver.com Naver Referral
news.nate.com, www.nate.com and subdomains Nate Referral
zen.yandex.ru, ru.yandex.zen Yandex Referral
smartnews.com SmartNews Referral
newsbreak.com NewsBreak Referral
operanews.com Opera News Referral
auto.rambler.ru, news.rambler.ru Rambler Referral
quickaccess.internet.apps.samsung.com, www.samsung-news.com Samsung Referral
globo.com Globo Referral
uol.com.br UOL Referral
indiatimes.com Times of India Referral
ndtv.com NDTV Referral
bild.de Bild Referral
spiegel.de Der Spiegel Referral
lefigaro.fr Le Figaro Referral
elmundo.es El Mundo Referral
baomoi.com Bao Moi Referral
24h.com.vn 24h News Referral
Any unmapped domain Other Referral