Customer Experience Office Hours

Learn from Our Team of Experts!

Singular's Customer Experience Office Hours is your opportunity to sit down with our team of experts to talk about all things analytics and attribution. Whether you're looking to improve your skills, stay up-to-date on the latest trends, or meet skilled individuals, we've got you covered.

Recorded Sessions

June 15, 2023 Events User Acquisition Re-engagement

Leveraging Events to Drive Acquisition & Optimization

  • 01:47 Intro to events
  • 03:56 Types of events
  • 33:38 Before getting started with events
  • 35:21 Events per Vertical
  • 36:07 Strategies for driving user acquisition and engagement
  • 43:33 QA

 

June 1, 2023 ETL Reporting API

Exploring the Singular Reporting API and ETL

  • 04:17 How do we own the data that Singular is processing
  • 12:13 BI Postbacks
  • 17:12 Singular Reporting API
  • 21:23 Data Destinations AKA ETL
  • 27:47 Now What? Which solution is for me?
  • 28:48 QA

 

 

 

 

 

May 11, 2023 SKAdNetwork

 

 

 

 

Fundamentals of SKAdNetwork

Watch the recording here.

 

 

 

 

 

April 27, 2023 Attribution

Attribution 101

  • 02:05 What is Attribution?
  • 10:47 Attribution Methods
  • 18:28 How does Singular perform Attribution?
  • 22:57 Re-engagement
  • 25:02 Singular Attribution Waterfall
  • 26:01 How do the networks know if they got an install?
  • 28:22 How does Singular know if a user viewed/clicked
  • 30:40 Accessing the Data
  • 32:50 Q&A
April 18, 2023 Reporting

A look at Singular's Analytics Reports

Tip: Captions available in English and Korean. Click the CC button on the video toolbar.
  • 02:25 Agenda
  • 03:08 Types of Reports
  • 05:41 Types of Data
  • 06:50 Data Processes
  • 08:20 Data Freshness
  • 10:06 Running Reports
  • 26:50 QA